About US
Feel Good Contacts was founded in 2008 by caring and qualified optometrists, with the aim of providing contact lenses, glasses, sunglasses, solutions and eye care products at the most affordable prices. Rated “Excellent” with over 50,000 reviews on Trustpilot, we’re one of the highest in our industry, which speaks for itself.
The products and services
Today, you can save up to 50% on your contact lenses compared to high street opticians and retailers. We also offer next day delivery on contact lenses if you order by 11:59pm, free click & collect and speedy European and international delivery. We also offer a huge range of major branded glasses and sunglasses. Buying directly from leading suppliers means that we can pass the savings straight onto our customers and ensure all items are genuine branded products.
Mission
Clear vision that feels good. We have a team of in-house opticians who make sure we’re passing on the right information and products to you. Our dedicated customer service team are available 7 days a week for any queries you may have. Our name Feel Good stems from a philosophy of building a company based on a nurturing culture that inspires its staff and offers customers the best service possible.
Reasons to Feel Good with Feel Good Contacts
- First Time Discount
- Price Match Guarantee
- Superfast Next Day Delivery
- Student & Graduate Discounts
- Give You and Your Friend £5
- Save up to 50% vs High St.
How to Use Coupon Code on Feel Good Contacts at Top 10 Coupons?
- Check out the latest feel good contacts discount codes , feel good contacts promotion code , feel good contacts promo codes , discount code feel good contacts , feel good contacts coupon and feel good contacts coupon code
- Select the coupon or deal listed on top10coupons.
- Click on the get code or deal.
- Copy the code and go to the main website.
- On the feel good contacts Check-Out Page. Paste the Copied feel good contacts discount codes in the “Apply Coupons” Section.
- Once You have applied the feel good contacts discount codes you will see the total Discount in total to pay.
Products Available:-
- Contact Lenses
- Solutions
- Eye Care
- Glasses
- Sunglasses
- Prescription Sunglasses
Returns and Refunds Policy:
At Feel Good Contacts, they always here to help, and they understand the occasional need to return an item. Whether you’ve ordered the wrong lenses, your item has been damaged on the way, or you no longer need it, returns policy offers a 100% money-back guarantee or exchange.
Free Tracked Returns and 100% Money-Back Promise
They offer free tracked returns and a full refund (not including delivery charges) on contact lenses, solutions and eye care products within 90 days of purchase.
A refund can only be made through the original payment method (PayPal or card) used during purchase. Items are only eligible for a refund if they haven’t been opened or used, and if the original tags are still in place.
However, if they have made a mistake with your order, then they will happily refund all costs, including money spent on postage and packaging.
Once accepted, refunds will take 3-5 days to appear in your account.
How to return?
To make a return, click on the “Returns” button under “My Orders” from your account. Complete the return details to create a returns label. Make sure you include a note mentioning the reason for your return and attach the label to the package. You can choose to book a collection (no printer required) or drop off your return to a post office or a Royal Mail delivery office.
Please note, they strongly advise you to keep your returns receipt safe as we may ask for proof of postage, this is so we can help you in case anything goes wrong. If you’re unsure of anything, please do not hesitate to contact them.
Cancellations:
If you wish to cancel your order, please contact them on 0800 458 2090 or via email at cs@feelgoodcontacts.com. Unfortunately, if your order has already been dispatched, they are unable to cancel the order or make any amendments to your item(s).
Successful cancellations will be refunded within 3-5 working days.
If you receive your item and decide you would like to change your order, you are more than welcome to make an exchange.
Exchange :
They promise to provide an exchange service on items up to a year after the order purchase date. Items sent for exchange must be unopened and in their original condition.
Exchanges can be performed for the same product with a different prescription, or for a different product of the same value.
When an exchange is requested for a product of different value, the price difference will be calculated excluding the delivery charge of the original purchase.
If you would like to make an exchange, please call their customer service team on 0800 458 2090.
Goods damaged or not delivered:
In the unlikely event that your package arrives damaged, or does not arrive at all, they will happily replace your items. All you need to do is contact them, then they will open a claim with Royal Mail and process a reshipment or refund.
A Denial of Receipt P91 form will be sent to you by email. This form must be filled out and returned within 1-2 days. If not returned in time, the claim will automatically be void. In this case, we reserve the right to retrieve any refunds or replacements already issued.
Items must be reported undelivered or damaged within 21 days of purchase. Unfortunately, you cannot claim if you report this any later.
To report a damaged or undelivered order, call them free on 0800 458 2090, message us on LiveChat or email them at cs@feelgoodcontacts.com
Sunglasses returns policy :
The sunglasses returns policy differs slightly, allowing up to 30 days for you to claim a refund and opt for an exchange. All of their sunglasses are made of the highest quality and they guarantee a 12-month warranty from the date of purchase.
Claiming a refund for your sunglasses can be done the same as with any products from Feel Good Contacts. Simply print your free returns label from your account, by clicking on the “Returns” button under “My Orders”. Include a note mentioning the reason for your return, attach the label to the package and return to a post office or a Royal Mail delivery office.
Please note: If the sunglasses are returned outside of the returns timeframe, used or not in the original condition and packaging (security tag, box and/or plastic sleeve included), they will not be able to provide a refund or exchange.
To request an exchange of your sunglasses, call their customer service team on 0800 458 2090 and they’ll be happy to talk you through the process.
Glasses returns policy :
The glasses policy allows you up to 30 days from the original dispatch date for you to claim a full refund or request for an exchange free of charge. All of their glasses are made of the highest quality and we guarantee a 12-month warranty from the date of purchase.
Claiming a refund or exchange for your glasses can be done the same as with any products from Feel Good Contacts.
Simply print your free returns label from your account, by clicking on the “Returns” button under “My Orders”. Include a note mentioning the reason for your return, attach the label to the package and return to a post office or a Royal Mail delivery office.
Please note: Glasses must be in their original condition and with all accessories, including its box, case and cloth.
To request an exchange of your glasses, call their dedicated customer service team on 0800 458 2090 and they’ll be happy to talk you through the process.
Contact Information :
Call Number – 0800 458 2090 (Free)
WhatsApp Number – +44 7810 004 929
Email Id – cs@feelgoodcontacts.com
Customer Service Hours
Mon – Fri: 8:00am – 9:00pm
Sat – Sun: 9:00am – 5:30pm
Bank Holidays: 9:00am – 5:30pm