About Explore Scientific : Explore Scientific Discount Code And Explore Scientific Coupon Codes
Established in July 2008, Explore Scientific LLC was founded to make astronomy, microscopy, and exploration of nature accessible and affordable. The company’s brands include EXPLORE SCIENTIFIC, ALPEN, EXPLORE ONE, EXPLORE HUT, EXPLORE SCIENCE and GALILEOSCOPE. Explore Scientific is a distributor of products from BRESSER (Germany) and PULSAR OBSERVATORIES (UK). In addition, Explore Scientific is an official licensee for National Geographic.
Explore Scientific helps the general public experience the adventure, wonder, and excitement of scientific exploration by designing, building, and selling telescopes, spotting scopes, binoculars, and microscopes that are high-quality, durable, and affordable. The company engages its audience through participation in recognition programs, awards, workshops, and expeditions.
Products –
Some of the products produced or distributed by Explore Scientific include:
1. Telescopes: Apochromatic and Achromatic Refractors, Dobsonians, and Maksutov-Newtonia,
- Eyepieces
- Filters
- Spotting scopes
- Binoculars
- Digital, Biological, and Stereo viewing microscopes
- Telescopic sights
- Laser Rangefinders
Why Choose Explore Scientific?
Explore Scientific has been on a mission to make astronomy accessible and provide a truly transformative experience by giving enthusiasts of all skill levels the tools and guidance they need to explore the skies. The company focuses on building its reputation in the astronomy community by designing high quality telescopes and premium eyepieces that quickly grew to demanding standards of clarity, contrast and functionality.
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- Check out all the latest explore scientific coupon code, explore scientific coupon, explore scientific promo code, explore scientific discount code, explore scientific sale and other deals at Top10coupons.in.
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- Apply the coupon code in the Coupon Box on the Advertiser website and enjoy extra discounts.
Return & Refund Policy:
Returns
Their return policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately they can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. There is a 20% restocking fee for all returned products. Solar products are non-refundable after the 21st of August 2017. To complete your return, they require a receipt or proof of purchase. There are certain situations where only partial refunds are granted: (if applicable)
Any item not in its original condition is damaged or missing parts for reasons not due to their error.
Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Products purchased are pulled from their regular inventory and are set aside for the purchaser. Products put on LayBuy can be cancelled at any time; however, they are subject to a 10% cancellation fee.
Once your return is received and inspected, they will send you an email to notify you that they have received your returned item. They will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed minus the 20% restocking fee, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact them at service@explorescientific.com.Only regular priced items may be refunded, unfortunately sale items cannot be refunded.They only replace items if they are defective or damaged. If you need to exchange it for the same item, send them an email at service@explorescientific.com and send your item to: 1010 S. 48th Street, Springdale US 72762.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, they will send a refund to the gift giver and they will find out about your return.
Shipping Policy
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.Depending on where you live, the time it may take for your exchanged product to reach you may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. They don’t guarantee that they will receive your returned item.
FAQs:
- My purchase is missing an item. How can I quickly get the missing item?
- Submit a Request in their Customer Support Portal where they can set up a Parts Request here: https://explorescientific.supportsync.com/
2. My iEXOS-100 Mount is not connecting to my WiFi. What should I do?
- The mount does not connect to a home WiFi network, rather, you will connect your device to the mount’s WiFi signal. Make sure your mount is powered on, then, on your chosen device, open the WiFi settings, select the available network beginning with “PMC-Eight,” and then you will be connected to the mount. (See their ExploreStars Software & Database Downloads page for more details.)
3. Where can I find the manual for my product?
- For most products, find the item on their website, then navigate to the “Extras” tab on the product page. Nearly all their products have a digital manual, which you can download. If not, contact customer support.
4. I cannot get my telescope to focus on an object.
- There is a very fine point where all the lenses line up just right to achieve focus. Most frequently, users unknowingly pass this point too quickly to notice. They suggest starting with the focuser rotated out to where it’s fully extended, then very slowly rotating the focus wheel, drawing the focuser inward until focus is achieved. They also suggest trying this first during the day, focusing on a distant land object so the differences are easier to see.
5. Everything in my telescope is upside down or backwards! What should I do?
- This is normal! Some weird physics come into play when you use mirrors and lenses to focus light. Most times, when looking at a night sky, this isn’t noticeable or an issue.